When you purchase a Sony product you can be assured that not only are you buying a high quality product, you can also rely on Sony for great customer service and support.

We want to ensure that you get the most of your Sony product and enjoy the sheer pleasure and entertainment experiences they bring. If you are having difficulties with your Sony product, we are here to help.

Product Support

If you are:
• - having difficulty connecting your product;
• - need helpful tutorials and guides on using your product;
• - looking for frequently asked questions; or
• - wish to download the latest firmware upgrade;
  then our online product support information will assist.
  

If you believe your product requires a repair, Sony has available to you an experienced, skilled and professional National Network of Authorised Service Centres, who have been trained, certified and are supported by Sony.

Please use the Authorised Service Centre locator below to find a centre near you. If an Authorised Service Centre is not found in your area, please call 1300 137 669 for further advice.

Please note: Not all Authorised Service Centres in Australia will be able to service all Sony products. Please check with the centre you wish to visit, before taking your product to them, to avoid inconvenience.

(*) Please use at least one of these search options

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