Product FAQs

Cyber-shot™ Digital Cameras

There are 1000 matching results for Cyber-shot™ Digital Cameras.
  1. Why is the lens cover still close after the camera is power on?
    You can turn on the camera by lower the lens cover or press the ON/OFF button. When you power on the camera using ON/OFF button, the lens cover won't ...
  2. Can the water-proof performance of the camera be checked in case the camera is dropped?
    The water-proof performance may be deteriorated when you give a strong shock to the camera. It is recommended to have the camera checked at a repair c...
  3. Camera Touch Screen is not functioning when in use with MPK-THJ underwater. How do i resolve this?
    Make sure that the attachment for the rear body of MPK-THJ is attached properly. (See illustration) Press the points marked  in the illustration and t...
  4. How to resolve when a warning message from security software appears and PMB Portable program does not start?
    If the security software denies access to "Autorun.inf" or "PMBP_Win.exe" which is necessary to start PMB Portable, a warning message appears and PMB ...
  5. How to resolve when a warning message from security software appears and PMB Portable program does not start?
    If the security software denies access to "Autorun.inf" or "PMB_P.exe" which is necessary to start PMB Portable, a warning message appears and PMB Por...
  6. How to recover deleted data from a Memory Card?
    Memory Card File Rescue will assist in recovering photographs and other files stored on Sony Memory Card media.The following file types are capable of...
  7. How to register YouTube™ as PMB media service?
    The availability of YouTube™ menu in Media Services depends on the region/country. If YouTube™ menu is not listed, you need to register the URL. To re...
  8. Is it possible to print panoramic images?
    You may not be able to print panoramic images depending on the printer. In this case, you can print the images by copying them to a computer and chang...
  9. Which VAIO model supports SDXC memory cards?
    Operations with SDXC memory cards are verified on the VAIO models listed below. Importing from the memory card slot is verified : E Series models re...
  10. How to use PMB Portable?
    Please click here to view PMB Portable Online Guide.
  11. What is the version of the bundled Picture Package and ImageMixer software?
    The following list the supplied software version bundled with the Cyber-shot or Handycam. IMPORTANT: Please note that the bundled software is not av...
  12. What to do when there is an error messages when attempting to install the Picture Motion Browser (PMB) software?
    Follow the steps below to help avoid installation errors: Ensure the version of PMB software is compatible with your computer operating system. Dep...
  13. Why does an error code begin with E:61 / E:62 / E:91 appear?
    If an error code of E:61:xx, E:62:xx, or E:91:xx appears, there is an indication that a malfunction has occurred in the camera. To try resolving any o...
  14. How to copy or transfer images to the computer without using USB connection?
    You can transfer images to the computer without USB connection if you save the images recorded to a memory card. Please check the following items to t...
  15. The edges of the image are distorted when taking pictures at the wide-angle side of the zoom. Why is it so?
    Due to optical properties of wide-angel lenses, the edges of the image may tend to be distorted at the wide-angle side depending on the subjects.  If ...
  16. Which type of SDXC memory cards can I use?
    We have verified operations for the following SDXC memory cards:   SanDisk : SDSDH-064G-J95 Toshiba : THNSU064GAA2BC   This is the information as of...
  17. How to transfer pictures and video to Facebook using PMB 5.2?
    Before you start Before you can use the service, is necessary to have, or create, a Facebook account. To use Facebook via PMB, you need to select “all...
  18. Why is there an error message "Cannot access Memory Stick Access denied"?
    If an error message "Cannot access Memory Stick Access denied" appears, it means you are using Memory Stick Duo™ with the access controlled.
  19. Why is a part of a panoramic image brighter or darker than other parts of the image?
    When the shutter button is pressed halfway in Sweep Panorama, the exposure, the white balance and the focus are locked. So, when the whole angle of pa...
  20. Can movies be played with PSP or PS3?
    Movies can be played with PS3. If a movie cannot be played back with your PS3, please update to the latest version. Playing back movies with PSP is no...
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