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Please choose a My Sony ID made up of letters and/or numbers. It should be between 6 and 30 characters long with no spaces or special characters, and not the same as (or containing elements of) your password or the answer to your Secret Question.
Your password has to be a minimum of 6 characters. It should contain at least one lower case letter, one upper case letter and one number.
The serial number of a product is usually a 7 digit number printed on a label on its back; though it can sometimes be tucked away somewhere, such as in a battery compartment. You may find it beneath a barcode, sometimes as an isolated seven digits of a longer sequence of numbers.
Alternatively, you'll also find it printed on the carton the product came in.
Occasionally, a serial number will only contains 6 digits. If this is the case, please add a "0" at the beginning when registering it (so 562220 should be registered as 0562220).