Article ID : 00118482 / Last Modified : 11/04/2018

Error: Authentication fails. appears while setting up a wireless connection.

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The Authentication fails error message will appear when the WLAN security key has not been entered correctly. To resolve this issue, re-enter the WLAN security key.

NOTE: If the error re-appears after verifying that the WLAN has been entered correctly, make sure the Blu-ray Disc player is properly connected to the wireless LAN router.