Sony Support

Article ID : 00083256 / Last Modified : 29/03/2019

Unable to operate the Bluetooth speaker.

    1. .Check that this system is turned on.
    2. If the POWER/HOLD switch is set to HOLD, slide it to the center.
      Power Hold Switch
    If you are still unable to operate the Bluetooth® speaker, press the RESET button found on the left side of the Bluetooth speaker with a thin object like a small pin. 
    Reset Pin

    If you have followed the steps provided and you are unable to operate the speaker, repair may be required.