Sony Support

Article ID : 00056399 / Last Modified : 11/04/2018

Error: This TV is not supported is displayed when trying to use the BRAVIA Smart Stick.

Applicable Products and Categories of This Article

This message will appear because the BRAVIA® Smart Stick with Google TV™ is only supported for use with a select series of Sony® TVs. Only 2013 and later Sony BRAVIA® TVs are supported.

Supported 2013 TVs:

  • KD-55X8504A
  • KD-55X9000A
  • KD-55X9004A
  • KD-65X8504A
  • KD-65X9000A
  • KD-65X9004A
  • KDL-32W500A
  • KDL-32W600A
  • KDL-32W650A
  • KDL-32W674A
  • KDL-40W900A
  • KDL-42W650A
  • KDL-42W674A
  • KDL-42W800A
  • KDL-42W804A
  • KDL-46W700A
  • KDL-46W704A
  • KDL-46W900A
  • KDL-46W904A
  • KDL-46W950A
  • KDL-46W954A
  • KDL-47W800A
  • KDL-47W804A
  • KDL-50W700A
  • KDL-50W704A
  • KDL-55W800A
  • KDL-55W804A
  • KDL-55W900A
  • KDL-55W904A
  • KDL-55W950A
  • KDL-55W954A
  • KDL-60R550A
  • KDL-65W850A
  • KDL-70R550A
  • KLV-32R402A
  • KLV-40R452A
  • KLV-46R452A

Supported 2014 TVs:

  • KD-49X8500B
  • KD-55X8500B
  • KD-55X9000B
  • KD-65X8500B
  • KD-65X9000B
  • KD-65X9500B
  • KD-70X8500B
  • KD-79X9000B
  • KD-85X9500B
  • KDL-32R300B
  • KDL-32R410B
  • KDL-32R420B
  • KDL-32W700B
  • KDL-40R350B
  • KDL-40R470B
  • KDL-40W600B
  • KDL-42W700B
  • KDL-42W800B
  • KDL-48R470B
  • KDL-48W600B
  • KDL-50W800B
  • KDL-55W800B
  • KDL-55W950B
  • KDL-60W600B
  • KDL-60W850B
  • KDL-65W950B
  • KDL-70W850B

NOTE: As per the image below you can find the series name by looking at the model number.
R series model