Article ID : 00202079 / Last Modified : 31/08/2018

I made a network setting of the speaker using Music Center (SongPal), but the speaker cannot connect to a Wi-Fi network.

Applicable Products and Categories of This Article

Please check the following.

For Android smartphones:

  • Check if you input the password of the access point properly.

For iOS mobile device:

  • Depending on the security method of the access points, you may not be able to make settings using Music Center (SongPal). If you fail to set using Music Center (SongPal) , please connect to a Wi-Fi connection using the WPS button or PC.