Article ID : 00126072 / Last Modified : 11/04/2018

Some buttons on the Android TV and its remote control do not respond after rebooting the TV.

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For one to two minutes after the TV is turned on, the TV does not respond to some buttons, because it is starting up.
Please wait 1-2 minutes, then try pressing the buttons again.

Below is the buttons that affected:

Remote control buttons:

  • GUIDE*
  • DISCOVER*
  • NETFLIX*
  • ACTION MENU
  • SYNC MENU
  • INPUT
  • TV
  • HELP
  • TITLE LIST
  • Wide Mode

* Not all content services are available in all countries

Buttons on the body of the TV:

  • INPUT
  • TV