Article ID : 00133092 / Last Modified : 01/12/2015

When attempting to log into NetFlix on my BRAVIA TV, the application will not remember my log in details.

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A software update that rectifies this issue has been released. Please check that the software version of your TV is PKG2.613.0052PAA/PKG2.599.0051PAB and later.  

How to perform Firmware/Software Updates for my Sony Android TV?

If you are still experiencing problems with your set or are unable to connect to Netflix please contact our Customer Care Team on 1300 137 669 or via our support page https://www.sony.com.au/section/contactus