Article ID : 00182794 / Last Modified : 11/04/2018

The Screen Reader not functioning properly on any YouTube items.

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The Screen Reader function can't handle the talking method of the new YouTube app. We apologize for the inconvenience this issue might have caused you. Currently, we are investigating this issue.

To use the TalkBack function on the YouTube app, enable the setting on your Android TV. After using YouTube, please disable the TalkBack function.

If Using Android OS7 (Nougat)


Steps to enable the TalkBack function:

  1. Press the Home button on the remote control. You can hear Home screen.
  2. Press the Down continuously on the remote control until you can hear Settings.
  3. Press the Enter. You can hear Channel setup.
  4. Press the Down continuously on the remote control until you can hear Accessibility.
  5. Press the Enter. You can hear Subtitle.
  6. Press the Down continuously on the remote control until you can hear TalkBack off.
  7. Press the Enter. You can hear Enable.
  8. Press the Enter. You can hear OK.
  9. Press the Enter. You can hear TalkBack on.
  10. Press the Back button to leave the TalkBack. When you could enable the TalkBack, you can hear TalkBack on.

Steps to launch YouTube:

  1. Press the Mic button and talk YouTube. You can launch the YouTube

 Steps disable the TalkBack function:

  1. Press the Home button the remote control. You can hear Home screen.
  2. Press the Down continuously on the remote control until you can hear Settings is selected. Press on, press shift, press enter to activate.
  3. Press the Enter. You can hear Channel setup.
  4. Press the Down continuously on the remote control until you can hear Accessibility, Press on, press shift, press enter to activate.
  5. Press the Enter. You can hear Subtitle.
  6. Press the Down continuously on the remote control until you can hear TalkBack on, Press on, press shift, press enter to activate.
  7. Press the Enter. You can hear Enable.
  8. Press the Enter. You can hear OK, in list 2 items.
  9. Press the Enter. You can hear Enable.
  10. Press the Back button to leave the TalkBack. When you can disable the TalkBack, you can hear TalkBack off

If Using Android OS6 (Marshmallow)


Steps to enable the TalkBack function:

  1. Press the Home button the remote control to move the Home screen.
  2. Press the Down continuously on the remote control until you can hear Settings.
  3. Press the Enter. You can hear Channel setup.
  4. Press the Down continuously on the remote control until you can hear Date & Time.
  5. Press the Right continuously on the remote control until you can hear Accessibility.
  6. Press the Enter. You can hear Subtitle.
  7. Press the Down continuously on the remote control until you can hear Services.
  8. Press the Enter. You can hear Screen reader on.
  9. Press the Down continuously on the remote control until you can hear TalkBack off.
  10. Press the Enter. You can hear State off.
  11. Press the Enter. You can hear On.
  12. Press the Enter. You can hear Disagree.
  13. Press the Right on the remote control to select the Agree. You can hear Agree.
  14. Press the Enter. You can hear TalkBack on.
  15. Press the Back on the remote control to leave the TalkBack. You can hear TalkBack on.

Steps to launch YouTube:

  1. Press the Mic and talk YouTube. You can launch the YouTube.

Steps to disable the TalkBack:

  1. Press the Home button the remote control to move the Home screen. You can hear Home screen.
  2. Press the Down continuously on the remote control until you can hear Settings.
  3. Press the Enter. You can hear Channel setup.
  4. Press the Down continuously on the remote control until you can hear Date & Time.
  5. Press the Right continuously on the remote control until you can hear Accessibility.
  6. Press the Enter. You can hear Subtitle.
  7. Press the Down continuously on the remote control until you can hear Services.
  8. Press the Enter. You can hear Screen reader on.
  9. Press the Down continuously on the remote control until you can hear TalkBack on.
  10. Press the Enter. You can hear State on.
  11. Press the Enter. You can hear On.
  12. Press the Down on the remote control to select the Off. You can hear Off.
  13. Press the Enter. You can hear Alert stop TalkBack.
  14. Press the Right on the remote control twice to select the OK. You can hear OK button.
  15. Press the Enter.
  16. Press the Back to leave the TalkBack. You can hear TalkBack off

NOTES:

  • Condition: User has already enabled the Screen Reader.
  • Once both Screen reader and TalkBack are on then reading aloud multiple times.