Article ID : 00180617 / Last Modified : 16/08/2017

KDL-22BX320, KDL-26BX320, KDL-32BX320

Applicable Products and Categories of This Article

2011-06-02

There is a potential channel display issue with certain Sony BRAVIA LCD TV KDL-22BX320, KDL-26BX320 and KDL-32BX320 models. In extremely rare cases and depending on your location in Australia, you may not be able to receive all TV channels.

This may occur after initial setup is completed on a new set or if a set has been retuned (to accommodate a new location). If you find that this is the case, there is a software fix available to rectify this issue.

The software fix may be obtained in two ways:

1) Over the Air Download (OAD)

If your BRAVIA LCD TV is connected to an antenna and powered on, you may see the following screen while the OAD is being transmitted:



This indicates that an update for your TV is available. You may press 'OK' and continue watching normally. The update will be automatically downloaded when the TV is next placed in standby (the download may take up to one hour).

When the TV is next turned ON, the following screen will appear –



Please select 'Now' and allow the update to complete. However, if you are currently viewing a program, please select 'Later' to postpone this operation.

1) Upgrade via USB

If you have access to the Internet and a USB stick, you may also download the latest version of software from Sony Australia's website (www.sony.com.au/support ). Full instructions for this procedure will be available at the this location.