Article ID : 00185187 / Last Modified : 06/10/2017

Notice for Free Repair for Customers of Sony BRAVIA LCD TV KD-55X9300D/ KD-65X9300D

Applicable Products and Categories of This Article

2017-07-27

Dear Valued Sony customers,

It has been found that some KD-X9300D series BRAVIA televisions may experience an issue where the television will not power on due to a problem with the power supply circuit board.

Affected Models
KD-55X9300D
KD-65X9300D

If you have an affected model that does not power on, please contact our Customer Contact Centre on 1300 137 669. If through diagnosis it is confirmed that the issue is caused by the power supply circuit board failing, your television will be repaired free of charge subject to the terms and conditions of your warranty through to January 31st, 2021.

Thank you for your support and we apologise for any inconvenience this may cause.