Article ID : 00225733 / Last Modified : 03/04/2019

I’m having trouble using the SBS on Demand application on my Sony TV

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If you’re having issues using the SBS on Demand application on your Sony Bravia TV, try the following troubleshooting steps. Each of these steps represents a possible solution to this issue, check if the issue continues to appear after completing each step.

For Android TVs

Perform Software update on your TV

Perform Power Reset

Restart network connection

Factory Data Reset

For Smart TVs

Perform Software update on your TV (via Wireless Network)

Refresh Internet Content

Restart network connection

Factory Data Reset

Having issues signing in to SBS on Demand?

If you’re having some issues signing into the SBS on Demand application, we recommend following their steps at: https://www.sbs.com.au/ondemand/faqs/article/4029

What applications can access SBS on Demand?

To view a full list of devices that you can access SBS on Demand on, click: https://www.sbs.com.au/ondemand/faqs/article/4029

Still having issues with SBS on Demand?

If you’re still experiencing some issues while trying to use the SBS on Demand application, we suggest getting in touch with the SBS on Demand Customer Support team at: https://www.sbs.com.au/ondemand/contact