Article ID : S500022990 / Last Modified : 11/04/2018

How to resolve if no video or audio is outputted from the television or other display devices connected to the processor unit?

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Please check the following points.

  • Confirm that the system is turned off (standby status).
  • Confirm that HDMI pass-through is On in the General Setup menu.
  • Confirm that video and audio output settings on the playback equipment are configured correctly to match the input signals supported by the television or display device.