Sony Support

Article ID : S500024268 / Last Modified : 11/04/2018

Why pairing cannot be done?

Pairing cannot be done.

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Please check the followings:
  • Bring the unit and the Bluetooth device closer together.
  • Be sure to enter the pairing mode on both Bluetooth devices.
    Press and hold the BLUETOOTH/PAIRING button on this unit for about 2 seconds.
    About another Bluetooth device, please refer to the manual provided with the Bluetooth device.
  • Check the Bluetooth Profile of connecting Bluetooth devices.
    Pairing cannot be done with different Profile.
  • There are Bluetooth devices with only function of receiver.
    Pairing cannot be done between two receivers.
    This unit has just receiver function.
  • When you register any subsequent devices, pairing mode is cancelled after about 5 minutes. In this case, perform pairing procedure again.