Article ID : S500026014 / Last Modified : 11/04/2018

Why is the playback sound not good?

The playback sound is not good.

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It may not be connected by A2DP.

When the unit is turned on, it connects with the previous device by HFP or HSP. If you control the device to play back, HFP or HSP connection remains unchanged and the playback sound quality is not good.

Please change the connection setting to A2DP.