Article ID : S500031773 / Last Modified : 11/04/2018

What to do when the AntiVirus 2003 ccApp.exe file is not responding when shutting down Windows?

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The AntiVirus 2003 ccApp.exe file is not responding when shutting down Windows.

To resolve this problem, perform Symantec LiveUpdate to update your Nortin AntiVirus program.

For more information, please refer to the following Microsoft technical information:
Article ID: 831431
Title: ccApp.exe<\/b> file is not responding when shutting down Windows.

To resolve this problem, perform Symantec LiveUpdate<\/b> to update your Nortin AntiVirus program.

For more information, please refer to the following Microsoft technical information:
Article ID: 831431
Title:
You cannot log off, restart, or shut down your Windows XP-based computer<\/a>
Last reviewed: 20 Jan 2004
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