Wireless Speaker Troubleshooting Guide
IMPORTANT: This guide is only applicable for Wireless portable speaker models with a prefix of "SRS". For other models, please refer to the Sony support website for solutions
Click on the topic to view the Troubleshooting steps:
- No Power
- Cannot Charge / Battery is not lasting
- Bluetooth pairing issues
- No Sound
- Sound skipping / Noise occurs
- Low or Distorted Sound
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.
A place where you can find solutions and ask questions
For information on Sony warranties
To contact our Spare Parts Distributor
Contact our Support team
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