Article ID : 00182748 / Last Modified : 16/08/2017Print

Non-Genuine Sony Battery Warning

    Notice to Customers of Sony Video Cameras and Digital Still Cameras Regarding Use of Rechargeable Battery Packs

    Sony has become aware that there are certain battery packs available in the market which look almost identical to a genuine Sony battery pack but are counterfeit and that such battery packs may cause safety dangers such as overheating/catching on fire or battery pack disintegration.

    Some of these non-genuine battery packs may not comply with the Sony quality standards, specifications and requirements for long-time, high-power usage of rechargeable batteries and may cause a failure of the product or an accident that may lead to bodily injury and/or property damage.

    If the pricing of Genuine Sony InfoLITHIUM Batteries look too good to be true at the shop front, please consider carefully when making your purchasing decision.

    For your safety, we would like to remind you to only use genuine Sony rechargeable battery packs for Sony Video Cameras and Digital Still Cameras.

    Sony will not accept responsibility for any damage or failure caused by non-genuine battery packs.

    For further information, please contact:
    National Consumer Infoline
    1300 13 SONY (7669)

    Alternatively, for more information, visit the Camera & Imaging Products Association's Anti-Fake Battery website here.