Article ID : 00132847 / Last Modified : 26/10/2020

The camera LCD doesn't display the image when connected to a monitor via HDMI

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    When recording XAVC S 4K movies on a memory card inserted in the camera, the image may not be displayed on the external monitor or the camera’s monitor, depending on the settings for Proxy movie recording.

    To resolve this, set the Proxy Recording setting to the appropriate parameter according to usage. For some models, if you set Proxy Recording to Off and Record Setting to 24p, the image will be displayed on the screen of both the external monitor and the camera.

    NOTE: The available file formats differ depending on the camera model. For details, refer to the camera Operating Instructions or Help Guide


    When File Format is set to XAVC S HD or AVCHD, and HDMI Info. Display is set to On:

    • During standby for movie recording
      The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

      1. Images and information are displayed.
      2. The monitor is turned off.
    • While recording movies
      The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

      1. Images and information are displayed.
      2. The monitor is turned off.

    When File Format is set to XAVC S HD or AVCHD, and HDMI Info. Display is set to Off:

    • During standby for movie recording
      The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

      1. Images are displayed, but information is not.
      2. Images and information are displayed.
    • While recording movies
      The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

      1. Images are displayed, but information is not.
      2. Images and information are displayed.

    When File Format is set to XAVC S 4K, and the images are recorded to a memory card inserted in the camera

    • During standby for movie recording
      The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

      1. Images are displayed, but information is not.
      2. Images and information are displayed.
    • While recording movies

      • Proxy Recording: Off
        The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable
          1. Images are displayed, but information is not.
          2. Images are not displayed.
            Information is displayed.
             
          • Only for compatible models with Proxy Recording set to Off and Record Setting set to 24p
            NOTE: Compatible models are the ILCE-7RM4, DSC-RX100M7, ILCE-6600, ILCE-9M2, ZV-1, and ILCE-7C
            The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable
          1. Images are displayed, but information is not.
          2. Images and information are displayed.
        • Proxy Recording: On
          The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable
        1. Images and information are not displayed.
        2. Images and information are displayed.

      When File Format is set to XAVC S 4K, and 4K Output Sel. is set to HDMI Only:

      • During standby for movie recording
        The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

        1. Images are displayed, but information is not.
        2. Images and information are displayed.
      • While recording movies
        The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable

        1. Images are displayed, but information is not.
        2. Images and information are displayed.

      During playback

      The image shows that the external monitor (A) and the camera (B) are connected by an HDMI cable
      When the camera is connected via HDMI, images are only displayed on the external monitor during playback regardless of the HDMI Info. Display setting or whether File Format is set to 4K or HD.