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Sony SupportSound Bars & Home Theater Systems

HT-ST5000

7.1.2 Dolby Atmos Soundbar with Wi-Fi/Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH310U, RMT-AH301E, RMT-AH310J, SA-ST5000, SA-WST5000

    All

    DownloadsManualsQuestions & Answers

    Connectivity Guide to TV

    Learn how to connect your Sound Bar to your TV
    Important Information

    Popular Topics

    Purchase Parts and Accessories

    Find replacement remote controls, parts and accessories.

    Sound Bar Troubleshooting Guide

    Save time, fix your Sound Bar Online
    • Where can I buy a new or replacement remote control and other accessories?
    • Always update to the latest Software / Firmware version to enjoy the latest features & better performance!

    Important Information

    • End of support notification for products using the Windows Vista operating system
    • Windows 10 information - updated on 28th July 2015
    • Sony Essentials now part of Sony Entertainment Network
    • Hoax SMS Warning – “You have been chosen to receive a free gift....tell us where to ship.”

    Downloads

    Support by Sony mobile app

    Stay informed about news, software/firmware updates and more!

    Release Date
    • Music Center for PCRelease Date: 24/10/2019
      24/10/2019
    • Firmware Update version M40.R.0444 for HT-ST5000Release Date: 10/10/2018
      10/10/2018

    Manuals

    • Arabic
    • English
    • Russia
    • Traditional Chinese
    File Size
    Release Date
    • [PDF]Operating Instructions(1.26 MB)Release Date: 09/10/2018
      1.26 MB
      09/10/2018
    • [PDF]Operating Instructions - For Middle East(16.23 MB)Release Date: 09/10/2018
      16.23 MB
      09/10/2018
    • [PDF]Operating Instructions - For Singapole & Taiwan(7.83 MB)Release Date: 09/10/2018
      7.83 MB
      09/10/2018
    • [PDF]Startup Guide(7.77 MB)Release Date: 09/10/2018
      7.77 MB
      09/10/2018
    • [PDF]Startup Guide - For Singapole & Taiwan(16.28 MB)Release Date: 09/10/2018
      16.28 MB
      09/10/2018

    Questions & Answers

    • How do I register a Sony product?
    • No sound of BRAVIA Android TV from Home Theater/AV receiver.
    • No sound from Audio System when the Input source is in DTS-HD Master Audio Format
    • Can't hear the TV sound from the soundbar, home theater system, or home audio system
    • After updating the firmware of the Sound Bar or AV receiver, the Sound Bar or speaker connected to the AV receiver stopped producing audio from the TV.
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