Sony SupportXAV-AX3000

Article ID : 00228632 / Last Modified : 07/06/2019

I cannot use Apple CarPlay or Android Auto.

Applicable Products and Categories of This Article

Try the following:

  • Reboot your mobile device.
  • Use a different cable to connect your mobile device and the unit and see if the issue is resolved.

NOTE: If you are using a long cable, try switching to a shorter one.