Article ID : SX669704 / Last Modified : 27/05/2022Print

How do I enable VoLTE? (Android 9, Android 10 or Android 11 or Android 12)

    Valid for

    • Android 9 Pie
    • Android 10
    • Android 11
    • Android 12

    Solution

    Note! Depending on operator, your phone must sometimes be operator-branded and/or use operator-customised system software to be able to use VoLTE. Your subscription (incl. SIM card) must support VoLTE for the device model you're using. To inquire if your device, software, subscription and SIM card support VoLTE, contact your mobile network operator.

    To enable VoLTE

    Android 12

    1. Make sure your specific Xperia device model and network subscription support VoLTE. 
    2. Find and tap Settings → Network & Internet → Internet → Tap Settings icon (Gear icon) beside your connected network. 
    3. Tap the switch beside 4G Calling or 5G Calling (if applicable) to turn the feature on. If 4G Calling isn't available, contact your network operator. 

    Android 10 or Android 11

      1. Make sure your specific Xperia device model and network subscription support VoLTE.
      2. Find and tap Settings → Network & Internet  Mobile network  Preferred network type  4G (preferred)/3G/GSM.
      3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.

      Android 9.0

      1. Make sure your specific Xperia device model and network subscription support VoLTE.
      2. Find and tap Settings → Network & Internet  Mobile network  Advanced → Preferred network type  4G (preferred)/3G/GSM.
      3. Tap the switch beside Enable VoLTE to turn the feature on. If Enable VoLTE isn't available, contact your network operator.