Headphones Troubleshooting Guide
Click on the topic to view the Troubleshooting:
- No Power
- Cannot Charge
- Bluetooth pairing issues
- No Sound,
or Sound is only heard from one side - Audio (imbalanced sound, volume adjustment, noise)
- Noise Canceling is insufficient
- Microphone does not work
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.