This answer provides information for disabling different features that may cause the TV to turn on or off automatically:
NOTE: If you use a device such as a Voice Remote Control or smart speaker, it may react to everyday conversation by mistake and cause the TV to turn on or off. Change the smart device settings as needed.
If the TV is turning on automatically:
If steps provided do not resolve the issue, reset the TV to the original factory settings.
If the TV is turning off automatically:
Check the Daydream or Screen saver settings:
- Set When to Sleep or Put device to sleep to Never.
- Press the HOME button on the remote control.
- Select
Settings. - The next steps will depend on your TV menu options:
- Select Device Preferences — Screen saver — Put device to sleep — Never. (Android™ 10, 9)
- Select Screen saver — Put device to sleep — Never. (Android 8.0, 7.0)
- Select Daydream — When to sleep — Never. (Android 6.0 or earlier)
- Set Daydream or Screen saver to Backdrop or Colours.
NOTE: Backdrop or Colours may not be displayed depending on the model. In that case, this setting is unnecessary.
- Press the HOME button on the remote control.
- Select Settings.
- The next steps will depend on your TV menu options:
- Select Device Preferences — Screen saver — Screen saver. (Android 9)
- Select Screen saver — Screen saver. (Android 8.0, 7.0)
- Select Daydream — Daydream. (Android 6.0 or earlier)
- Set to Backdrop or Colours.
NOTE: To prevent screen burn-in, when Daydream or Screen saver is set to Sleep, None, or Put device to sleep, the TV goes to sleep mode after the time period set in When to Daydream or When to start. This function still works even if When to Sleep or Put device to sleep are set to Never. However, it does not activate when a program or movie is playing on the TV.
Set the Sleep timer, Idle TV standby and Auto shut-off to Off:
- Set Sleep timer to Off.
NOTE: Not all Android TVs have Sleep timer setting. Check your manual for model-specific information. Manuals are posted on your model support page.
- Press the HOME button on the remote control.
- The next steps will depend on your TV menu options:
- Select Timers — Sleep timer — Off.
- Select
Apps — Timers — Sleep timer — Off.
- Set Idle TV standby to Off.
NOTE: Depending on the model, the Auto shut-off function may also need to be turned off.
- Press the HOME button on the remote control.
- Select Settings.
- The next steps will depend on your TV menu options:
- Select Device Preferences — Power — Idle TV standby — Off.
- Select BRAVIA settings — Eco — Idle TV standby — Off.
- Select Power — Eco — Idle TV standby — Off.
- Set Auto shut-off to Off.
NOTE: Not all Android TVs have Auto shut-off setting. Check your manual for model-specific information. Manuals are posted on your model support page.
- Press the HOME button on the remote control.
- Select Settings.
- The next steps will depend on your TV menu options:
- Select Device Preferences — Power — Auto shut-off — Off.
- Select BRAVIA settings — Eco — Auto shut-off — Off.
If steps provided do not resolve the issue, reset the TV to the original factory settings.
