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Sony SupportLCD TVs (BRAVIA)

KDL-55HX700

Included components may vary by country or region of purchase: RM-GD014, RM-SD007

  • Specifications

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DownloadsManualsQuestions & Answers

TV Troubleshooting Guide

Save time, fix your TV online with this easy guide
Important Information

Popular Topics

Purchase Parts and Accessories

Find replacement remote controls, parts and accessories.
  • Find what you are looking for...manuals, firmware, drivers, specifications and more
  • Having trouble with your remote? Here are the five most common causes and how to solve them

TV Connectivity Guide

Get help connecting to a home network, other devices, screen mirroring and troubleshooting.

Sound & Audio

Get help with audio settings and troubleshooting.

Picture, Screen & Flashing Lights

Get answers to common questions like lines on the screen, no picture and image quality.

Important Information

  • Notice for Sony product owners: Termination of YouTube App on certain television, video and audio products
  • Hoax SMS Warning – “You have been chosen to receive a free gift....tell us where to ship.”
  • Ten Play removal from non HLS supported devices
  • Why is the PLUS7 Internet TV channel no longer to be available on some Sony TV and Blu-ray devices?

Downloads

Support by Sony mobile app

Stay informed about news, software/firmware updates and more!

Release Date
  • System Software Update (Version 4.131) For Asia PacificRelease Date: 13/01/2015
    13/01/2015

Manuals

  • English
  • Simplified Chinese
File Size
Release Date
  • Operating InstructionsFile size is not provided.Release Date: 12/04/2014
    12/04/2014
  • [PDF]Operating Instructions(1.67 MB)Release Date: 26/10/2010
    1.67 MB
    26/10/2010
  • i-ManualFile size is not provided.Release Date: 12/04/2014
    12/04/2014
  • i-ManualFile size is not provided.Release Date: 12/04/2014
    12/04/2014

Questions & Answers

  • Troubleshooting steps for locating new 9 Network Channels
  • How do I register a Sony product?
  • What is Screen Mirroring and how do I use it with my Sony TV?
  • How to perform a Firmware / Software update on BRAVIA TV?
  • The picture on the TV screen is too dark.
  • Netflix errors messages and error codes
  • How to determine which version of the Netflix app is on my Sony device?
  • Network Services / Apps Status (Netflix, Amazon Video, YouTube, Spotify)
  • What are the compatible HDR formats on my TV (other than Android TV™)?
  • Internet streaming videos freeze, stop, pause, buffer, or the picture and sound quality is poor.
  • The Netflix icon is missing.
  • Will My TV Output Dolby Digital Plus Audio While Streaming on Netflix App?
  • When streaming Netflix Ultra HD, the image is not in 4K.
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