BRAVIA TV Troubleshooting Guide

Save time, fix your TV online:

Hint: Want to know how to connect your devices to your TV? Refer to the BRAVIA TV Connectivity Guide

• The TV has no power
  
• TV turns off or randomly restarts
  
• An LED keeps flashing on the TV
  
• Slow or unresponsive remote
  
• Missing channels & signal quality
  
• Abnormal Picture/Screen
  
• No Picture
  
• TV hangs/freeze
  
• External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast, Bluetooth)
  
• No audio, poor audio quality or mechanical sounds
  
• Network, WiFi & Internet
  
• I cannot use Voice Search function (Only for Android TV)
  
• Firmware Update issues
  
• Troubleshooting Apps issues
  

If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.