BRAVIA TV Troubleshooting Guide
Save time, fix your TV online:
Hint: Want to know how to connect your devices to your TV? Refer to the BRAVIA TV Connectivity Guide
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The TV has no power
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TV turns off or randomly restarts
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An LED keeps flashing on the TV
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Slow or unresponsive remote
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Missing channels & signal quality
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Abnormal Picture/Screen
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No Picture
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TV hangs/freeze
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External inputs & peripherals (USB, HDMI, Screen Mirroring/Cast, Bluetooth)
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No audio, poor audio quality or mechanical sounds
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Network, WiFi & Internet
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I cannot use Voice Search function (Only for Android TV)
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Firmware Update issues
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Troubleshooting Apps issues
If your questions aren't covered in this guide, please enter your query in the search bar on the main Sony support website.