Article ID : 00279809 / Last Modified : 08/09/2023Print

The TV screen has a reddish tint after turning on the Ambient Light Sensor.

    IMPORTANT: This article only applies to specific products. Please check the Applicable Products of this article.

    Change the Color Temperature from Neutral to Cool.

    1. On the remote control, press the Quick Settings (spanner or gear) button.
    2. The next steps will depend on your TV menu options:
      • Select Picture & SoundPicture & SoundPictureColorColor temperatureCool.
      • Select Picture settingsPictureColorColor temperatureCool.
      • Select Picture settingsColorColor temperatureCool.

    If the issue has not been resolved, turn off the Ambient light sensor.

    1. On the remote control, press the Quick Settings (spanner or gear) button.
    2. The next steps will depend on your TV menu options:
      • Select Picture & SoundAmbient Optimisation ProAuto adjust according to ambient light then set it to Off.
      • Select Picture settingsPictureAmbient Optimisation ProAmbient light sensor then set it to Off.
      • Select Picture settingsAmbient light sensor then set it to Off.