Article ID : 00241737 / Last Modified : 18/02/2020

Headphones Troubleshooting Guide

    Click on the topic to view the Troubleshooting:

    No PowerCannot Charge
    No PowerCannot Charge
    Cannot perform Bluetooth pairingNo Sound, or Sound is only heard from one side
    Cannot perform Bluetooth pairingNo Sound, or Sound is only heard from one side
    Sound skipping, or Noise occursMicrophone does not work
    Sound skipping / Noise occursMicrophone does not work

     

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