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Here are 3 quick steps you can take to answer your question:

1.   Review your user manual to confirm correct use of your product.

2.   Visit our Product Support Section for the frequently asked questions, downloads and tutorials.

3.   Click the top right tile to start a LIVE CHAT with our Support Team. If you require further support please call our Support Team on 1300 13 SONY (7669). Our team is available between 9am-5pm Mon-Fri.

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Additional Resource

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    Contacting Sony

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    Service Centres

    List of Sony offices in Australia that provide sales and after-sales service activities.

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    Retail stores

    List of Sony retail shops in Australia.