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For Consumer Electronics product
assistance or general enquiries:


Contact Sony by phone
1300 13 SONY (7669)
Hours of Operation (AEST):
Monday to Friday – 8am to 6pm

Sony Australia Customer Support
Level 10
213 Miller Street
North Sydney, NSW 2060
(address for correspondence only)


Playstation Support
1300 365 911


Sony Mobile Communications
1300 650 050


Sony Entertainment Network
Support for Network Services &
SEN Accounts


Consumer Product Spare Parts
Speedy Spares Pty Ltd
Sony National Spare Parts
Distributor for Consumer Products
Phone: 1300 13 SONY (7669) choose the option for Spare Parts
or direct line (03) 9376 1333
Fax: (03) 9376 7110


For assistance with Broadcast or Professional Audio/Video products, Video Conferencing and Security:

Australia: 1300 137 669
New Zealand: 0800 7669 776

Broadcast Spare Parts
Sony Service Centre
33-39 Talavera Road
North Ryde 2113 NSW
Phone: 1300 137 669

Additional Resource

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    Contacting Sony

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    Service Centres

    List of Sony offices in Australia that provide sales and after-sales service activities.

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    Retail stores

    List of Sony retail shops in Australia.

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