Article ID : 00249016 / Last Modified : 25/09/2020

How to transfer pictures and videos to a smartphone using the Imaging Edge Mobile (PlayMemories Mobile successor) app

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    Transferring images requires a stable high-speed Network connection. In order to reduce transferring issues, make sure of the following:

    • The camera and smartphone have a strong connection to the Internet Network.
    • Make sure other Internet devices are turned off. Using other devices to streaming content, gaming, uploading or downloading files may cause your picture transfer to be slow or be unstable.

    The procedure differs depending on your camera. Select your camera on the page below to confirm the procedure.

    https://support.d-imaging.sony.co.jp/app/iemobile/l/instruction/