Article ID : 00114494 / Last Modified : 11/04/2018

The message TURN THE POWER OFF AND ON AGAIN is displayed.

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The message Turn the power off and on again may be display if the Cyber-shot® camera detects a malfunction, such as when forcing the lens or if a foreign object is trapped in the lens mechanism.

In this case, turn the camera off and then back on again.

If the above steps does not help to resolve the symptom, the product may require Service.