Article ID : 00092232 / Last Modified : 11/04/2018

The camera shakes or a strange noise is heard from the camera.

    By default the camera performs a sensor cleaning routine by shortly vibrating the sensor shift mechanism when it is turned off. This is not a malfunction.

    However, if a strange noise or vibration is observed other than by this automatic cleaning, there may be a problem with internal parts such as the SteadyShot mechanism. Please try the following method:

    1. Turn off the power
    2. Remove the battery
    3. Wait for a minute
    4. Reinsert the battery
    5. Turn on the power again.

    If the issue is still unresolved, the product may need to be repaired.