Article ID : 00114002 / Last Modified : 25/09/2019

Which channels can be used in a Wi-Fi connection (2.4GHz band) to connect with an Access Point or Wireless Router?

    From 1ch to 13ch are available.

    NOTE: 12ch and 13ch are available depending on your TV model, TV software version and region.

    To reduce interference from other devices, we recommend setting the channel of the wireless router or access point to Auto.

    If your TV is the only device that cannot connect to the wireless router or the access point, the channel setting of wireless router or access point could have been set to 12ch or 13ch. In this case, select another ch. To reduce the interference from other devices, it is recommended to set the channel settings to 1, 6, or 11ch.

    NOTE: For details on how to set the channel, refer to the instruction manual or contact the manufacturer of the wireless router or access point.