Article ID : 00125745 / Last Modified : 11/04/2018

Spotify sometimes cannot be played in a group

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If you want to play music from Spotify® in a Multi-room group, all of the devices connected to the group must be set to the network standby function.

  • If using the SRS-X77/X88/X99 models:

    Turn on the BLUETOOTH/Network standby function.

  • If using the HT-NT3/ST9/XT3, STR-DN860/DN1060 models:

    Set Remote Start to ON.

NOTE: For customers using HT-NT3/ST9/XT3, STR-DN860/DN1060: these devices will have a firmware update at the beginning of July 2015, that will make them compatible with Spotify.