Article ID : 00197168 / Last Modified : 11/04/2018

No sound is heard when using the HDMI connection from the Blu-ray Disc player.

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Check the settings of HDMI Audio Output in System Settings.

  • When HDMI Audio Output is set to HDMI2, check the connection of the HDMI OUT 2 jack on the Blu-ray Disc player and make sure that the connected device is turned on.
  • To output sound from a TV, connect the TV to the HDMI OUT 1 jack of the Blu-ray Disc player and change the HDMI Audio Output setting to Auto or HDMI1.

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