Article ID : 00202397 / Last Modified : 21/09/2020

Frequently Asked Questions about Samba Interactive TV

    CONTENTS

    1. What is Samba TV?
    2. What is Samba Interactive TV?
      1. How can I start using the Samba Interactive TV?
      2. Will the Samba Interactive TV know what content I will be watching?
      3. How can I disassociate the advertising information the Samba Interactive TV links to my TV?
      4. How can I delete my TV’s content viewing history collected by the Samba Interactive TV?
      5. How can I disable the Samba Interactive TV?
      6. What does the Samba Interactive TV do with the digital information it collects from BRAVIA televisions?
    3. What is Samba TV Mobile by Samba TV?
    4. How can I pair my Mobile Device to my Samba-enabled TV?
    5. How can I disable or re-enable the Samba TV feature?
    6. How can I disable the Samba TV pop-up notification?

    1. What is "Samba TV"?

      “Samba TV” is a service name of a third-party company, Free Stream Media Corp. (not Sony). Sony Visual Products Inc. and Free Stream Media have collaborated to offer interactive TV features and services with certain Sony BRAVIA televisions.
      Samba TV offers following applications:

    To enable these applications you must choose to opt into and agree to Samba TV’s terms of service and acknowledge notice of the company’s privacy policy. Further details, including Samba TV’s privacy policy and terms of service, are available at https://samba.tv/ or via email at support@samba.tv.

    1. What is Samba Interactive TV?
      Refer to the What is Samba Interactive TV and how to use it? article.
    2. What is Samba TV Mobile by Samba TV?
    3. Samba TV Mobile by Samba TV is a mobile app available on Android and iOS provided by Samba TV.  If you download and install Samba TV Mobile to your mobile device and agree to the applicable terms of service and acknowledge notice of Samba TV’s privacy policy, you may receive (A) notifications of what is trending on television (B) TV recommendations based on your preferences and content viewing history (if you choose to pair your mobile device to a TV that has enabled Samba Interactive TV) and (C) details of your favorite TV programs (such as actors, stories, etc. of each program). The Samba TV Mobile app will also allow you to launch recommended content available on apps (such as Netflix or Amazon Video) on your mobile device, and provide further enhanced features if you choose to pair the app with your Samba-enabled television. For further details, including Samba TV’s privacy policy and terms of service, see https://samba.tv or contact Samba TV at support@samba.tv.

    4. How can I pair my Mobile Device to my Samba-enabled TV?
      Samba TV provides you two alternative ways to connect your mobile device to your Samba-enabled television.  Both require that you first opt-in to Samba Interactive TV on your TV and Samba TV Mobile on your mobile device.
       
      • If your Samba TV mobile device and Samba-enabled TV are on the same network: Once downloaded on your mobile device, Spotlight will identify any Samba-enabled televisions that are sharing the same network, such as same LAN (Local Area Network) or wired or wireless network. Spotlight then will allow you to pair your mobile device and TV’s that are on the same network.
      • If your Samba TV mobile device and Samba-enabled TV are not on the same network: If your mobile device and Samba-enabled TV are not the same network, in order to perform pairing, please go to your TV screen “System Preferences”. Proceed to Samba Interactive TV, and find a four-letter code. Then input the code into Spotlight by Samba TV screen of your mobile device. For further details, including Samba TV’s privacy policy and terms of service, see https://samba.tv or contact Samba TV at support@samba.tv.


        Screen image and location of setting may differ on your TV model.

    5. How can I disable or re-enable the Samba TV feature?
      You can find the option in the Samba Interactive TV submenu under the System Preference settings menu.

    6. How can I disable the Samba TV pop-up notification?

      1. On the pop-up, dialogue box, select Set up now.
      2. On the Enable Interactive TV information page, select Next.
      3. On the Privacy Policy page, select Disagree and Disable option to disable Samba TV.
      4. Select Yes to confirm.