Article ID : 00186788 / Last Modified : 11/04/2018

When watching a video, the audio lags.

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Due to the characteristics of wireless technologies, playback in the headset is slower than the playback of sound and music in the transmission device, so when using it to watch videos or play games, the picture and the audio may be out of sync.

Depending on the player or app you use, the sound on this model may be delayed more than in conventional Bluetooth devices.