Article ID : 00186890 / Last Modified : 18/10/2017

Notice to Owners of the Planar T* FE 50mm F1.4 ZA Interchangeable Lens - 17th Oct 2017

Applicable Products and Categories of This Article

Thank you for your interest in Sony products.

Sony has recently become aware that some units of the SEL50F14Z Planar T* FE 50mm F1.4 ZA lens for our interchangeable-lens digital camera α with E-mount has been found to have instances of fogging inside the lens.

Sony is planning to offer free of charge repairs for the affected lenses.

We apologize for any inconvenience this may have caused and thank you for your understanding and cooperation.

[Applicable Model and Serial Number]
SEL50F14Z Planar T* FE 50mm F1.4 ZA α (E-mount) interchangeable lenses

To determine whether your SEL50F14Z Planar T* FE 50mm F1.4 ZA α (E-mount) interchangeable lenses may be affected, click here to validate the serial number.

[How to check the model and serial number]
Inscribed on the model plate located on the side of the lens
Image

[Period of Free Repair Service]
Until Oct. 31, 2019

For any questions, please contact our Customer Contact Centre on 1300 137 669.