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Article ID : 00191670 / Last Modified : 28/12/2017

Frequently Asked Questions about LF-S50G

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Q1: Can I change the volume level of the setup guidance?
A1: Yes. You can change the volume by using gesture control, the minimum volume of the guidance is about 40 percent.
NOTE: The volume does not decrease more than 40 percent.

Q2: Can I command gesture control with anything other than my hands?
A2: It may work depending on the material, but it is made to be operated by hand and fingertip.

Q3: Is the speaker magnetically-shielded?
A3: The speaker is not magnetically-shielded. Please do not place tapes, watches, credit cards, etc. near the speaker.

Q4: Can the speaker be used while bathing? Is the speaker waterproof and splashproof?
A4: With the grill attached, the speaker has IPX3-rated splashproof specification. It cannot be used while bathing.
NOTE: Take precaution to prevent water from coming in contact with the AC adapter or the speaker’s input terminal.

Q5: Does the Music Center app support LF-S50G?
A5: LF-S50G is not supported by the Music Center app. Please use the Google Home app.

Bluetooth

Q1: Can I use the Bluetooth function without a Wi-Fi network?
A1: To use the Bluetooth function, Wi-Fi connection must be established.

Q2: I can't adjust the volume of LF-S50G with a Bluetooth connected Walkman.
A2: LF-S50G does not support adjusting the volume from Walkman devices. We recommend adjust the volume of the speaker with gesture control or voice command.

NOTE: By changing the settings of some Walkman devices, they can control the volume of LF-S50G.

For NW-A40 series

  1. Select Settings
  2. Select Bluetooth
  3. Select Audio Device Connection Settings
  4. Select Use Enhanced Mode

NFC

Troubleshooting

Q1: How do I reset the LF-S50G Wireless Speaker?
A1: You can reset the LF-S50G by pressing and holding the microphone off button located opposite of the Bluetooth pairing button. Press and hold until all four of the speaker's LEDs light in orange

Q2: Wireless Speaker Isn't Responding to Hand Gestures.
A2: Follow these steps if the wireless speaker isn't responding to any voice commands:

  1. Depending on the location of your wireless speaker, the ambient conditions may prevent the speaker from detecting the voice command. Avoid placing the speaker in a noisy place or a place that is exposed to strong winds or echoes (sound reflections).
  2. Make sure that the built-in microphones aren't blocked.
  3. Instead of giving the voice command, try performing the equivalent touch-free gesture.
  4. You may have given the voice command too quickly for your wireless speaker to detect. Try talking a little more slowly to the speaker.
  5. The built-in microphones of your wireless speaker may be disabled. Press the (microphone off) button.