Article ID : 00205887 / Last Modified : 14/01/2019

The speaker cannot be connected even it was paired and connected before.

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IMPORTANT: If model-specific information is needed to complete any of these steps, refer to the manual supplied with the product.

The procedure differs depending on the state of the speaker, try the following procedure to pair the speaker again.

 If the device information of the speaker is registered to your Bluetooth source device, delete the information, and then perform the pairing procedure once again.

If you have initialized the speaker, perform setup and connect it to the network, then perform the pairing procedure once again.