Article ID : 00205887 / Last Modified : 27/03/2020

The speaker doesn't connect to a previously paired device

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    IMPORTANT:

    • ​​​​If model-specific information is needed to complete any of these steps, refer to the manual supplied with the product.

    The procedure differs depending on the state of the speaker, try the following procedure to pair the speaker again.

    Speaker information is saved on the Bluetooth source device.

    Speaker was initialized​​​​​​​.