Article ID : 00230168 / Last Modified : 18/02/2020

The DSEE HX Auto function of the wireless headset have no effect

    If the Equalizer setting is enabled, DSEE HX will not work, even when DSEE HX is set to Auto.
    When using the DSEE HX Auto setting, be sure to turn off the Equalizer setting using the "Sony | Headphones Connect" app.

    NOTE: The DSEE HX logo is displayed on the "Sony | Headphones Connect" app screen if DSEE HX is enabled.

    enabling dsee hx