Article ID : 00237549 / Last Modified : 09/01/2020

Unable to connect to the Music Center app when playing music from a USB device.

    If your car audio player is connected to a USB device and playing music from that source, it may fail when you try to connect and play music from the Music Center app on a smartphone via Bluetooth connection .

    If this is the case, stop playing from the USB audio source, then connect the Music Center app to the car audio.