Article ID : 00243327 / Last Modified : 13/03/2020

How to reset or initialize the wireless headset (WF-H800)

    Follow these steps to reset or initialize the wireless headset.

    Resetting the headset

    1. With your thumb firmly holding down the unit so that the unit does not move in the charging case, press the button on the unit with your index finger.
    2. Place the wireless headset into the charging case, leave the lid of the charging case open, then press and hold the button on the left unit for about 20 seconds. Release your finger when the indicator (red) of the wireless headset turns off after flashing.


       
    3. Press and hold the button on the right unit for about 20 seconds. Release your finger when the indicator (red) of the wireless headset turns off after flashing.



      If the indicator (blue) on the wireless headset flashes, the wireless headset may not have been reset properly because the wireless headset had moved in the charging case. Perform the reset operation again.

    NOTES: 

    Initializing the headset

    1. Place the wireless headset into the charging case, leave the lid of the charging case open, then press and hold the buttons on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the wireless headset start flashing.
    2. The indicators (blue) flash 4 times, and the wireless headset is initialized.

    NOTES: