Article ID : 00246642 / Last Modified : 05/06/2020

The Touch Control feature on the WebLink Cast for the car audio is not available on my iOS device.

    IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

    The Touch Control feature requires the specific software versions of the WebLink Host app and your car stereo:

    • The WebLink Host app: Version 2.5.1 (already available from the Apple App Store)
    • Car stereo firmware: Version 1.11 (will be released and available on the Sony Support website in June/July 2020)

    Once these requirements are met, the WebLink Host app for WebLink Cast can be used with iOS version 13.4.

    As of June 1st, 2020, the current list of applicable products are:

    • XAV-AX7000
    • XAV-AX8000
    • XAV-AX8050D
    • XAV-AX5500
    • XAV-AX5550D
    • XAV-3500
    • XAV-3550D
    • XAV-1500
    • XAV-1550D