Article ID : 00249886 / Last Modified : 04/09/2020

How to wear and fit the headset units on my ears. (WF-SP800N)

    1. Insert the headset units into both ears.
      Put the unit with the  (left) mark on your left ear and the unit with the  (right) mark on your right ear. The left unit has a tactile dot.
      Be careful not to come in contact with the touch sensor when you put the headset on your ears.


      1. Tactile dot
      2. Touch sensors (left, right)
    2. Twist the headset to secure the arc supporter to your ear grooves.

      1. Ear grooves
      2. Arc supporter

      NOTE: The earbud will be easier to slide deep into your ear if you pull up on the top of the ear lightly while twisting the headset.

      If you feel the arc supporters are too small
      M-sized arc supporters come attached to the left and right units of the headset at the time of purchase. When the headset is worn following the procedures described above and you feel the arc supporters are too small, replace them with the size L arc supporters.

      For the proper sound quality and Noise Canceling function to be effective
      If the size of the earbuds does not match the size of the ear holes, or the earbuds are not properly worn, the Noise Canceling function and sound quality may be significantly affected.
      When you feel the Noise Canceling function and low frequency sound are insufficient, change the earbuds to ones that feel more sealed.
      When changing the earbuds, try the earbud sizes in order from the larger sizes to the smaller sizes.
      The size of the left and right earbuds may be different.

    How to choose the most appropriate earbuds

    This video will show you how to choose the most appropriate earbuds for your Noise Canceling experience:



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    Try the earbud sizes in order from the larger size (L) to the smaller size (SS):

    1. Replace the earbuds to try the L sizes.

      • Remove the earbud.
        While holding down the unit, twist and pull to remove the earbuds.
        NOTE: Do not pinch the end of the earbud when removing it.
      • Attach the earbud.
        Firmly reattach the earbuds completely, making sure the earbuds are attached loosely or in a skewed manner.

      NOTE: You can determine the size based on the number of lines inside the bottom of the earbuds.
      Illustration of earbuds (SS, S, M, L)
      SS: 1 line
      S: 2 lines
      M: 3 lines
      L: 4 lines

    2. Twist the headset to secure the arc supporter to your ear grooves.

    3. Check to see how the Noise Canceling function works.

    4. Try the smaller size, and check to see how the Noise Canceling function works.
      NOTE: The best size earbuds may be different for each ear. Use the size that fits best according to each ear.

    5. Try various sizes of earbuds to find the best ones for your Noise Canceling experience.