Article ID : S500006916 / Last Modified : 11/04/2018

The captured picture cannot be displayed on Sonicflow.

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Unable to display the capturing window and the pointer (one of the function of Sonicflow) does not work on Sonicflow. This happens when some applications such as SmartCapture already had been executed before Sonicflow is launched.

Quit all the camera applications such as SmartCapture before starting Sonicflow.