Article ID : S500006991 / Last Modified : 11/04/2018

What should the user do to solve the error "PCGA-UFD5: Connecting the floppy disk drive via USB hub may take a time to start the system" ?

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Connecting the floppy disk drive via USB hub may take a time to start the system. The following situation may occur: * stops at the black Sony screen, * stops at the black screen with cursor on the upper left after Sony logo disappears.

Connecting the floppy disk drive via some USB hub may take a time to start the system. In this case, unplug before starting the computer. Plug it after starting process has been done, and then it can be used without problem.