Article ID : S500007024 / Last Modified : 11/04/2018

What to do if the characters become garbled when 2-byte characters are entered in the user registration window of Photoshop Elements?

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If 2-byte characters are entered in the user registration window of Photoshop Elements, the characters become garbled.

Even if the characters of the User Name and Organization fields are garbled, these characters appear normally when the program is launched. The Registered Name: column also appears normally in the Help menu.

For more details, please contact Adobe.